Privacy & cookie policy

Your data, handled with care and transparency

1. Personal data
Wabisabi Moments processes personal data when you place an order, contact us, or subscribe to the newsletter.

This may include your name, email address, shipping address and payment details.

2. Legal basis for processing
We process your personal data based on the following legal grounds:

To fulfill a contract (processing and delivering your order)
With your consent (newsletter subscription and marketing cookies)
Legitimate interest (improving the website and user experience through analytics)

3. Purpose of processing
Your data is used to process and deliver your order, respond to your messages, send newsletters (only if you have subscribed), and improve the website and overall experience.

4. Newsletter
You will only receive emails if you have actively subscribed. You can unsubscribe at any time via the link in the email.

5. Cookies

Wabisabi Moments uses cookies to ensure the website functions properly and to gain insight into how the website is used.

We distinguish between:

Functional cookies (necessary for the website to work properly)
Analytical cookies (to understand how visitors use the website)
Marketing cookies (to personalize content and advertisements)

When you first visit the website, you will be asked to consent to the use of non-essential cookies.

6. Third-party services
To operate our webshop, we work with trusted third parties, such as payment providers, shipping partners, analytics tools and email marketing platforms.

These parties only receive the data necessary to perform their service and are required to handle your data securely.

7. Data retention
We do not store your personal data longer than necessary.

For administrative and tax purposes, certain data may be stored for up to 7 years, as required by law.

8. Data security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse or unauthorized access.

9. Your rights
You have the right to access, correct or request deletion of your personal data.

You may also withdraw your consent at any time.

If you would like to exercise your rights, you can contact us via email

10. Complaints
If you have concerns about how your data is handled, you have the right to file a complaint with your local data protection authority, such as the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).